Outcomes, Inc.

Molly O’Rourke Wall – President

Molly has been a member of the Board of Outcomes since 2005 where she has held the office of Board Secretary and is currently President of the Board. She is a retired RN and currently volunteers to assist cancer patients in finding resources for many expenses not covered by insurance. Her nursing career includes 21 years with Indian Health Service in Gallup, nursing management positions in Phoenix as well as here in Albuquerque at Lovelace. Departments included Family Practice, Pediatrics, Diabetes education, Anesthesiology, Neurosurgery, Allergy, Pain Management and Pre-Operative Assessment Clinics. She is an avid sports fan, gardener and loves to read as time allows.


Mike Torrez – Vice President

Michael L. Torrez was the Associate Director of the Solid Waste Management Department for the City of Albuquerque, and was with the City for 20 years. He is currently an associate broker at Brown and Associates. Mike holds two Masters Degrees and a Doctorate in Training and Learning Technologies. Dr. Torrez has also been a professor with the University of Phoenix for the past 21 years, teaching courses in Management and Human Resources.  In his career, he has written six publications on various subjects related to career planning and performance, including co-author of a text book, “Managing Human Resources.”


Jean Van Dusen – Secretary

Jean Van Dusen is a retired business woman and educator, with a long and varied career. In 1993, she founded Mesa Card Company, which designs and publishes greeting cards and other stationery items that depict the great American West. She sold her business in 2008 to Sugartree, a national greeting card company. Prior to 1993, she lived in San Francisco, California where she was Vice-President of Due Diligence and Market Feasibility at RREEF, one of the world’s largest real estate and investment managers, with a current portfolio of $50 billion.  In the early 1980s she was Assistant Vice President of the Consultation Services Group of the commercial real estate arm of Coldwell Banker in Los Angeles. In the 1970s she was Marketing Manager of Edward Properties, a real estate developer of commercial and residential projects throughout Southern California. From 1963 to 1970, she taught literature and composition in middle and high school in New Mexico, Hawaii, and South Carolina. Jean is a native of Albuquerque, New Mexico, and holds a B.ED. in English from the University of New Mexico. She studied real estate and statistics at the postgraduate level at UCLA and Berkeley. She is married to Ross Van Dusen and has two stepchildren, one grandchild, and one great grandchild.


.T. Zane Reeves

Dr. Reeves is Regents’ Professor Emeritus of Public Administration at the University of New Mexico. His authored and co-authored books include: From Budapest to Albuquerque: The American Life of Julius Rezler, Case Studies in Human Resource Management (2nd ed), Managing Human Resources, Personnel Management in the Public Sector, Collective Bargaining in the Public Sector, and The Politics of Peace Corps and VISTA. Dr. Reeves has numerous publications and consulted with organizations in areas of employee performance appraisal, discipline, grievance handling and alternative dispute resolution. He has served as an expert witness in a number of wrongful discharge cases. Zane is a member of the National Academy of Arbitrators and on the labor arbitration panels of the American Arbitration Association, Federal Mediation and Conciliation Service, Association of Conflict Resolution Advanced Arbitration Panel, FAA/National Air Traffic Controllers Association, AFSCME Local 3022/City of Albuquerque, US Postal Service/APWU. Dr. Reeves serves as a Personnel Hearing Officer for the City of Albuquerque. In his capacity as an arbitrator and hearing officer, Dr. Reeves has heard over 2,500 employee disciplinary grievances. T. Zane Reeves is a member of the Board of Directors of the Julius Rezler Foundation in Budapest, Hungary and Outcomes, Inc., in Albuquerque.


Roberto Albertorio


Ira Bolnick